Term and Conditions

Please read these general conditions of use carefully before using our website. Throughout the site, the terms “we,” “us,” and “our” refer to Tim Ford Sports. By using our website, the user (“you”) confirms that you accept these general conditions of use and agree to comply with them. If you don’t agree to these conditions, we won’t be able to render our services to you. By visiting our site and/or purchasing something from us, you engage in our “Service” and accept the Terms and Conditions of Sale and Policy that set out the terms on which we provide goods and services through the website and/or through the hyperlink if provided.

Updating Terms and Conditions:
 Tim Ford Sports reserves the right to amend these general conditions of use at any time by posting the amended terms on this website. All amended conditions will automatically take effect immediately on posting.

Modifications to the Content and Product Offerings on the Website:
 We reserve the right to make changes or corrections, alter, suspend, or discontinue any aspects of the website or the content or the products, or prices, or services available through the website without prior notice. However, any such amendment or withdrawal will not affect orders already placed prior to the change. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes will account for your acceptance of those changes.

Customer Privacy:
You understand that your content (not including credit card information) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to the technical requirements of connecting networks or devices. The customer is responsible for providing us with their most up-to-date contact information (i.e., shipping/billing address, phone number, and email address). You agree to promptly notify us of this change, by email or by contacting our customer care representatives, so that we can successfully process your order without any issues or delay.

Processing Time: Tim Ford Sports has the fastest turnaround time in the market. We offer STANDARD or RUSH processing.

Customer’s Responsibility to Confirm/Approve the Order Detail via Email (NO EXCEPTION):
Estimated delivery date will be quoted on the Order Detail, but if an issue arises with UPS or USPS (United States Postal Service) that is beyond Tim Ford Sports’s control and affects the shipment, Tim Ford Sports is NOT responsible for any delay from the shipping companies. All orders and any changes to the Order Detail requested by the customer must be submitted to Tim Ford Sports via email. Tim Ford Sports will respond to your correspondence within 24 hours. We are not responsible if your order(s) is delayed because we are unable to reach the customers for the following reasons such as voicemail is full or not set up, and customers do not reply back to our emails within 24 hours or less.

Standard – No shipping charge and the processing time is 2-3 weeks for ALL uniforms, except CHEER uniforms and the WARM-UP SUIT processing time is 3-4 weeks from when full payment is received and your design and ORDER DETAIL is approved.

Rush – Fee of 15% from the invoice subtotal or $30 under $200 and the processing time is 7-10 business days ALL uniforms, except CHEER uniforms and WARM-UP SUITS 10-14 business days from when full payment is received and your design and ORDER DETAIL is approved.

For big orders and or quantities of 75 or more, it may take longer to process. Please check in with us and call our customer service.

Tim Ford Sports reserves the right to not offer RUSH processing due to limited slots available especially during our busy seasons.

For first-time orders and big orders over 30, we REQUIRE doing the following options below, to ensure that our customers will be satisfied with their uniforms. Especially if you would like to be certain that the color and overall look of your customized uniform is what the customers are expecting and/or needing. Color and design may look different than the digital mock-up. Once the customer approves the custom sample or if the customer chooses to proceed with their order and opted NOT to order a custom sample or NOT have our factory make a sample and provide the customer a photo of their actual order, Tim Ford Sports will NOT be responsible for any issues regarding color, placement of logos, or font issues with player name, team name, and player number. Tim Ford will NOT offer any REFUNDS, REDOS, EXCHANGES, or RETURNS.

Order a CUSTOM SAMPLE of your uniform in advance and it typically takes 7-10 business days to process. For CHEER uniform or Warm-Up Suite, the processing time is 10-14 days from when the design and ORDER DETAIL is approved and when full payment is received. However, complicated styles may require a couple more days.

For customers who are short on time, our factory will make 1 sample of your order, take a photo of your to customize uniforms, we will email the photos and we REQUIRE that the customer approve the pictures. By choosing this process, it can add an additional day or 2 to your estimated delivery date.

We also advise that you order a SIZING KIT especially for Basketball uniforms and definitely check our size chart by Email and contact us with any questions you may have. Email: Contact@timfordsports.com

Payment Policy:
For our Standard Processing, we recommend full payment, and we have the option for customers to pay at least half of the total balance to allow Tim Ford Sports to start production of your order(s) and we require the remaining balance be paid in full before shipment of your order(s) be processed. (NO EXCEPTIONS)

For our Rush Order, we do require FULL payment to be remitted before we can start production of your order(s). For further details please contact our customer service support Email: Contact@timfordsports.com.

Accepted form of payments: Tim Ford Sports will gladly accept any form of payment listed below. However, for RUSH orders we highly recommend paying with a credit card or through Bank Transfer. Our customer service support is available Monday through Saturday from 10 am to 7 pm, (PST) to take your payment or online payment is also available by accessing the payment option that Tim Ford Sports has conveniently included on the invoice.

1/ Credit Card/Debit Card– via online using the payment options located on the invoice or contact our customer support.

Please note that this policy also applies to final payments made for uniforms and custom-made accessories. Even if the merchandise is ready to be shipped, A returned check on an order will cause the entire order to be pulled from production and placed on hold until payment is resolved.

Credit/Debit Card Disclosure:
Credit card information is always encrypted during transfer over networks, and we also do not keep your credit card information on file. In the event the transaction(s) is declined, it might reflect the amount as a pended transaction, but please refer to your banking company because the funds were not successfully transferred to our account and we have no access to collecting the funds when the transaction has been declined. The time it takes for your funds to be returned to your account will vary and depend on your bank company, and Tim Ford Sports will not be held responsible for any bank issues related to transactions being declined. Until full payment is received, we will not be able to ship your order and if this affects the delivery date of your order, Tim Ford Sports will not be held responsible for not meeting the expected delivery date that was agreed upon by both parties.

Order Detail and Graphic Design Approval:
Once we receive the payment from the customer, Tim Ford Sports will send an Order Detail by using the customer’s roster as a reference via email, itemizing in detail the player information (sizes, player names, and numbers), quantity, estimated delivery date, shipping address, invoice number, and the final mock-up of the design that is approved by the customer. It is imperative that the Order Detail is reviewed carefully because this is our agreement, and we will ONLY make your uniforms based on the description of the order detail. Tim Ford Sports will not be held responsible for wrong sizes, wrong player information in terms of misspelled names, and wrong player numbers once the Order Detail has been confirmed and approved by the customer.

Graphic Designs/Mockup Rights:
All logos and graphic designs displayed on uniforms on timfordsports.com are available for use. If you require a specific scheme, logo, or design other than what is accessible on our site, we ask that you please provide a picture or describe in great detail exactly what type of design or layout you want or need when submitting a free graphic design. Depending on the complexity, size, and type of logos and or design you are requesting, Tim Ford Sports reserves the right to change the layout or size of the logos or any customizations as deemed necessary to ensure the overall look and quality of the uniform(s) Our designers will provide a mock-up of the final design to the customer via email, and the customer is required to reply, approving the final mock-up of the design. Extra charges may apply and vary depending on the style, type, and complexity of the design. Please visit our website or contact our customer service support for pricing information. Our graphic design and final mock-ups are the property of Tim Ford Sports and are not to be used or given to other vendors without our consent.

All designs (including designs on our website or designs which Tim Ford  designers are made for customers) are the property of Tim Ford Sports and can be used by us to promote on our website. If you wish your design to remain exclusive, then please contact us and let us know. We may grant exclusive rights to your design for one season. Otherwise, we can’t guarantee a design can be used only for your team.

Copyright/Trademark Disclosure:
The customer is solely responsible for any text, logo, emblem, uploaded graphic, custom designs, and images that are submitted to our email or on our website at Tim Ford Sports.com, including but not limited to all trademark and copyright regulations. Tim Ford Sports will not be liable for any trademark or copyright issues that might occur due to the customer’s use of selected designs and or content on dye sublimation uniforms or any products.

Sizing Disclosure:
Tim Ford Sports makes it very convenient for our customers to eliminate the guesswork of choosing the correct sizes for the uniforms by referring to the size charts that we have available online, we also offer sizing kits, and each sizing kit will include up to four different sizes of the customer’s choosing. Please also refer to our email to order the sizing kits or you may contact our Customer Care Support, and they will be more than happy to assist you with this request. Tim Ford Sports will not be held accountable for wrong sizes once the customer has submitted the sizes for their order(s) and confirmed the Order details.

Tim Ford Sports clothing is manufactured to standard sizing charts. Measurements are taken to determine which standard size will be the best possible fit. It is not manufactured to fit an individual’s exact measurements. We are able to customize the size, per customers’ requests on most customized uniforms at an extra charge. We also offer a generous seam allowance on most garments to allow for easy alterations if needed. Most garments can be let out almost to the next size. As with any standard-size garment, some alterations may be necessary for the best fit. Alterations and alteration costs are the sole responsibility of the customer, and Tim Ford Sports does not offer alterations once the order has been processed and confirmed by the customer.

As our clothing is hand-sewn, there may be small allowances in the length and width of garments. Garments may measure up to +/- 1″ of the specified length and +/- 1″ of the specified bust/chest or waist size.

Color Matching:
Tim Ford Sports will make its best effort to match, but an exact match is often not possible. Fabric materials and colors, each company has different materials and color tones. If you’ve ever tried to “match existing” yourself, then you know how difficult this can be. However, all materials fade (or darken) over time, and some materials are simply no longer available, so an exact match is impossible – or very expensive as it would involve custom. And even if the exact same material is available, it will probably not match until it has weathered or faded over time. Tim Ford Sports conveniently offers a free graphic design of the customer’s customized uniform. Once the final mock-up design has been approved by the customer, the customer then has the option to order a customized sample of their uniform that has been specifically designed by the customer themselves through our website. By ordering a customized sample, the customer will have the opportunity to verify the colors for themselves and if they are satisfied with the outcome of the product. We also provide stock samples, and our color charts are available online for our customers. However, be aware that we cannot 100% guarantee that the color you are seeing on your computer screen will be an exact match to the uniform you receive because the colors you are seeing on your monitor will vary based on the resolution of your screen. Tim Ford Sports will not be held responsible for mismatched color(s).

Dye Sublimation Disclosure:
Our dye sublimated uniforms are Tim Ford Sports’s most popular product thus far, and we strive to perfect our techniques to better improve the quality and overall look of our product. We do our best to match the dye colors on all our garments, however, slight shading differences might and can occur due to the ink and fabric variations from our suppliers, and unfortunately are beyond our control. Therefore, we cannot 100% guarantee any color match with our dye sublimated uniforms, and Tim Ford Sports will not be held responsible for any shading or color differences that are beyond our control.

Additional Add-On Uniforms:
Tim Ford Sports will gladly manufacture additional “add-on” uniforms in your style. Additional uniform orders will be billed at the appropriate price for the quantity ordered. Prices may change or vary. We cannot guarantee 100% that the colors between the new and existing order will match. Even if the exact same material is available, it will probably not match because all materials fade (or darken) over time. Add-on orders will be considered a new order, and appropriate manufacturing time and shipping will or may apply.

For additional “add-on orders” less than 5, please see the chart below. Standard processing 2 weeks for additional add-on orders.

Please note that this text includes a significant amount of legal and policy-related information. If you have any specific questions or need further clarification, please contact Tim Ford Sports directly.